What’s in a Good HVAC Warranty?

HVAC Warranty

What to Know About a Good HVAC Warranty. A good HVAC warranty is your protection from large expenditures for a period of time. Your HVAC Equipment is arguably the hardest working equipment in your home. It is designed to last and a good warranty helps to ensure it will.

Terms

The term or duration of the warranty generally means the length of time the warranty covers. Parts are guaranteed for their workmanship and proper operation. A Labor warranty covers the installation itself and any work involved in repair or replacing warrantied parts. It is important to know the specific terms of your warranty. With new installations, Air Doctor Heating and Air provides a 10 year parts and labor warranty. Most HVAC companies warranty new parts but may not cover labor. It is a very important thing to know before purchase.

Limitations and Requirements

Be sure to know what is and is not covered before you commit to a new system. This equipment is very expensive and any failure of the system could be very costly if not covered. There will be requirements which must be met in order to qualify the warranty. These requirements will be contained in the actual written warranty. The typical requirements:

  • Registering the equipment with the manufacturer **When buying a new home you may still need to register the equipment purchase with the manufacturer. See our Blog regarding registering warranties on new home purchases.
  • Requirements about qualified maintenance. Most warranties will require yearly maintenance by a qualified, certified HVAC professional for the term of the contract. Failure to comply may void the warranty. Air Doctor Heating and Air provides a maintenance contract for two years with new installations at no added cost. Continuing the maintenance contract after that is available for a reasonable fee.
  • Conditions for voiding the warranty include, but are not limited to: alterations, tampering, unauthorized work or service, not following maintenance requirements, failure to register equipment.
    Not following these conditions may void your warranty. Never replace parts, modify parts or operation, operate in any manner that is not specified in order to protect your warranty. Always have your new system properly maintained and serviced by authorized professionals only. Maintenance and service by Air Doctor Heating and Air will assure you are compliant with your warranty.

Keeping records

It is wise to keep all records for any and all work done to your system whether parts are replaced or not. Air Doctor Heating and Air monitors all warranties for new installations we install. We keep all necessary records to provide in case of a warranty claim to make certain you are protected.

HVAC Inspections, What’s Covered

HVAC Maintenance

An HVAC Inspection provides you with a system analysis which will let you know how well your system is operating. It is an advantage allowing you to make plans to repair or replace equipment before a complete failure.

The inspection will cover indoor and outdoor units as well as the supporting components. Visual inspection, system testing and reporting of the specific results will be provided. The inspections differ a bit depending on which HVAC equipment is being inspected.

Heat Pumps

With Heat Pumps, the components included in the inspection will be:

  • Thermostats
  • Filter
  • Blower wheel
  • Blower motor
  • Capacitor
  • Evaporation Coil
  • Fan blade
  • Defrost cycle
  • Pipes and valves.

Testing and Measuring condenser motor amps, the actual Capacitor farad units vs the optimal farad units, System pressures vs optimal pressures and electrical performance.

Furnaces

For furnaces, this inspection will cover inspection and testing the:

  • Thermostats
  • Filter
  • Safety Circuits
  • Blower Wheel
  • Flue Pipe
  • Electrical Connections
  • Heat Exchanger
  • Manifold
  • Burners and Flame Sensor.

Testing and Measuring the Blower Motor and Capacitor farad units vs optimal farad units, Inducer motor amps, gas valve amps and Manifold pressure.

Boilers

With Boilers, the inspection will cover inspecting and testing the:

  • Thermostats
  • Radiators
  • Filter
  • Burners
  • Low Water Cutoff
  • Flue Pipe
  • Safetys and Zone Valves.

Testing and Measuring the Gas Valve Amps, Gas Manifold Pressure vs Optimum Pressure, Combustion testing.

Air Conditioning

Checking Air Conditioning systems will cover inspection and testing the:

  • Thermostats
  • Filter
  • Temperature Drop Over Coil
  • Blower Wheel
  • Electrical Connections
  • Condenser Coil
  • Evaporator Coil
  • Capacitor
  • Refrigerant
  • Crankcase Heater
  • Relays, Contacts and Fan Blade.

Testing and Measuring the Pressures, Compressor Amps, Drain Line, Electrical Contacts, Pipe Insulation. Coil will be professionally cleaned.

Reports

Findings will be reported as well as recommended service or replacements, if any. Any abnormal conditions or efficiency loss will be mentioned. If the system is deemed unsafe or not able to reach optimal performance Air Doctor Heating and Air can provide you with a free quote to replace the system. New systems include a 10 year warranty on Parts AND Labor. New installations also come with a 2 year maintenance contract included.